Great service & competitive prices. Our item was delivered to our door the very next day & the old one taken off our hands...excellent :)
Bought an over priced JBL Flip 3 from this shop only to have it be faulty. Music Lags 3 seconds when first connects & every time I pause a song for longer then 5 seconds. It cuts into the song instead of starting from the beginning which is a speakers most basic function. Tried with two different phones & a laptop all which the Bluetooth is working fine, so I know its the speaker that's faulty. Had to try return/replace the speaker twice both with no luck. First time manager refused to address the issue in a professional manner literally walking away saying "there is no fault, theres nothing I can do". Second time I had three employees talking to me trying to convince me that the 3 second lag is common, which from using other JBL speakers & people I know having the same model as me I know that it certainly is not common. All I kept getting from this shop is that I'd have to send it away & that they don't do replacements/theres nothing they can do for me. Oh also it would be after new years before I would get it back which for someone travelling isn't an option since I won't be in the same town after new years. I could get over the 3 second delay if I paid $20 but the fact that I paid $109.99 when I could of got the JBL flip 4 from Harvey Norman for $10 cheaper, hell even on Betta' s website they are selling the flip 4 for $88. No help whatsoever & now I'm left with a faulty speaker that I paid way too much for. I'd give 0 stars if I could.If the people who run this store read this here is something tou probably don't know According to the Australian Consumer Law "If a product or service you buy fails to meet a consumer guarantee, you have the right to ask for a repair, replacement or refund under the Australian Consumer Law. The remedy you're entitled to will depend on whether the issue is major or minor.""A product or good has a major problem when:it has a problem that would have stopped someone from buying it if theyd known about it."
Delta Electrix Betta Home Living is an Australian Furniture Store based in Ayr, Queensland. Delta Electrix Betta Home Living is located at Shop 8/44 Parker St, Ayr QLD 4807, Australia.
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